ONLINE TRAINING: EFFECTIVE CONFLICT MANAGEMENT

Have you ever had a disagreement with a co-worker? You probably have at one time or another. Workplace conflicts are very common; there are very few offices where all the employees get along. Because of this, a conflict management skill is a necessary component of the workplace, and those in a leadership position must be skilled in conflict management skills techniques.

When conflicts go unaddressed, they can have a negative impact on productivity and teamwork. Using conflict management skills strategies in the workplace will help maintain a healthy work environment.

Key Topics

1. Understanding Conflict

1.1. Definition of Conflict
1.2. Types of Conflict
1.3. Sources of Conflict
1.4. Behavioral Styles
1.5. Personalities Who Cause Conflicts

2. Effective Conflict Management

2.1. Conflict Management
2.2. Marks of Excellent Team
2.3. Conflict Process
2.4. Conflict Styles
2.5. Tools for Conflict Management

To learn more, please join our webinar. Please call or text: 0915.205.0133 | 0908.342.3162 | 0933.584.7266 | (02) 8.727.5628, or email us the following details at [email protected] so we can better assist you:


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