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Handling complaints is critical. No matter how well you run your business, you'll eventually face unhappy customers. Handle these critical situations well to preserve your reputation and ensure business continuity
Accept criticisms you get from customers, as opportunities to strengthen relationships and gain other business opportunities
Key Topics
I. Causes of complaints
II. Types of complaints
III. How to handle:
A. Online Complaints (Social Media)
B. Over the Phone
C. Verbal Face to Face Complaints
D. Written Complaints
IV. Workshop
To learn more, please join our webinar. Please call or text: 0915.205.0133 | 0908.342.3162 | 0933.584.7266 | (02) 8.727.5628, or email us the following details at [email protected] so we can better assist you:
NAME:
WEBINAR TOPIC:
MOBILE NUMBER:
EMAIL ADDRESS:
This seller has been a member since: Apr. 21, 2018
Member Location:
Total Classifieds: 81
Why seller feedback is important?
Transact with most credible & reputable sellers
Know the seller you are going to deal with
Claim warranty long after purchasing the item
Warn you and other buyers against scams
Motivates sellers to provide good service