ONLINE TRAINING: IMPROVING PERFORMANCE USING BALANCED SCORECARD

What exactly is a Balanced Scorecard? A definition often quoted is: “A strategic planning and management system used to align business activities to the vision statement of an organization”. A Balanced Scorecard attempts to translate the company’s vision and mission statements into the practicalities of managing the business better at every level and translate them into operational objectives that drive both performance and behavior.

Key Topics

1. What Balanced Scorecard is:
• The Development and History of Balanced Scorecard
• Terminologies Used in Balanced Scorecard
• The Cause and Effect process

2. Use of Balanced Scorecard in Business
• Use in Strategic Planning
• Use in Business Strategy
• Use in Performance Management

3. Balanced Scorecard Perspectives
• Financial Perspective
• Customer Perspective
• Business Process Perspective
• Learning and Growth Perspective

Module 2 – Building the Balanced Scorecard

1. Business Strategic themes
• Organizational Effectiveness
• Organizational Efficiency
• Performance Management

2. Balanced Scorecard Strategy Maps

3. Creating and Aligning the Organization to the Balanced Scorecard strategy

To learn more, please join our webinar. Please call or text: 0915.205.0133 | 0908.342.3162 | 0933.584.7266 | (02) 8.727.5628, or email us the following details at [email protected] so we can better assist you:


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