CALL CENTER AGENT - FINANCIAL ACCOUNT WITH EXP IN MANDALUYONG GHSDJK

Email: [email protected]
To inquire text: 0977-835-1396
For faster processing look for AUBREY
Office Hours: 9:00 am - 5:00 pm Monday to Friday

Job Description:
•Managing incoming calls and customer service inquiries
•Identifying and assessing customers’ needs to achieve satisfaction
•Resolve service problems by clarifying the customer’s complaint via phone, email, or social media
•Provide appropriate solutions and alternatives, follow up to ensure resolution
•Keeping records of customer interactions, transactions, comments and complaints

Qualifications:
•Must be at least College Graduate
•No experience necessary but a welcome advantage
•Must be able to speak in English
•Good communication and written skills
•Good problem – solving skills and focus on quality
•Computer literate
•Must be able to type at least 25 words per minute
•Must be flexible with working hours

Perks and Benefits
•Paid Holidays
•Paid Vacation Leave
•Paid Sick Leave
•Retirement Benefit Plans
•Life Insurance
•Medical / Health Insurance
• Performance Bonus

WALK-IN AND APPLY!
•You can drop by to our office from Monday to Friday 9:00 AM to 5:00 PM. Interested friends of yours are welcome to apply and get hired together. Just bring 2 copies of resume, valid id and look for AUBREY as your contact person to prioritize your application.
•Company Address: 20th Floor, Unit 2004, 139 Corporate Center, 139 Valero St., Salcedo Village, Makati City, Philippines