IT SPECIALIST

IT Specialist
Job Description
IT Specialist role is to provide services related to software, hardware, database, web resources, network system. Fix and troubleshoot technicalities associated with computer and internet.
Job Qualifications
> Working experience in the related field is required for this position.
> Work experience as an I.T. in a BPO is a must.
> Network & computer adminstration skills
> Can troubleshoot all software-related issues.
> Extensive equipment and application support experience within a Call Center environment.
> Hands-on hardware troubleshooting experience.
> Maintain hardware and software maintenance agreements to ensure integrity of operations processes.
> Excellent technical knowledge of PC and desktop hardware and applications
> Working technical knowledge of current protocols, operating systems, and standards
> Ability to monitor and operate tools, components, and peripheral accessories.
> Able to read and understand technical manuals, procedural and documentation
> Has the initiative to take timely action to address current or future problems or opportunities whenever possible.
> Ability to use resources wisely and come up with ways and means of being able to reduce cost to promote organizational goals, support and meet organizational objectives.
> Develop and monitor performance levels of software and hardware and evaluate, recommends, and propose alternative methods of information processing.
> A degree in Information Technology or related course
> Applicants must be willing to work in Imus, Cavite on graveyard shift.