TECHNICAL ENGINEER

JOB DESCRIPTION:
• Accept service or support calls from internal and external customers
• Conduct Product training to the clients
• Conduct POC presentation to prospective clients
• Report directly to the Technical Manager regarding problems and issues affecting the work or responsibilities assigned
• Responsible for providing solution for in-house technical concern
• Monitor all items brought in for repair until it is returned to the customer and ensure that the targeted repair turn-around time is achieved
• Testing RMA units
• Update the customer on the status of each item brought for repair on the specified dates
• Coordinate with the Internal RMA Coordinator and/or the suppliers for RMA items and ensure that they are replaced according to the set timetable
• Submit Regular reports
• May Conduct Joint Sales Call/Visit to potential clients
• May be responsible for canvassing the prices of the needed spare parts
• Other responsibilities that may be assigned by the immediate Supervisor and/or Management.

JOB REQUIREMENTS:
Candidate must possess at least a Bachelors/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent.
Required skill(s): strong written and verbal communication skills, strong business acumen, focused and results oriented, strong presentation skills, a winning attitude and strong work ethic, excellent teamwork skills, strong understanding in Technical aspects.
Required language(s): English, Filipino
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Salcedo Village,Makati City.
Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
5 Full-Time position(s) available.